Returns & Refunds
7 Day moneyback guarantee
We're committed to selling high-quality products we hope you'll enjoy using but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought.
If you are not satisfied with your purchase you may return it within 7 days for a full refund of the purhcase price*
*please note we cannot refund any return postage costs.
If you wish to return a product you have purchased please telephone our customer services dept (01246 451681) to obtain your return id number and return it ro the following address.
Return id no.........
Unit 55 Station Lane Ind Est
All goods must be , unused, in their original undamaged packaging, and in a resaleable condition.
If in the unlikely event your goods are faulty or have been damaged in the post, please let us know as soon as possible.
Depending on each case we may then offer you a replacement or a total refund.
Our 7-day money-back guarantee does not affect your statutory rights